Members have two ways of contacting the St. Francis Wine Club Office. Call toll free at (800) 650-5437 or (707) 833-0254, 9:00am – 5:00pm (Pacific) or send an email to: email@example.com.
There are three different St. Francis Wine Clubs, each receive limited production, hand-picked Artisan Collection wines featuring many varietals that thrive in Sonoma County, including Chardonnay, Merlot, Cabernet Sauvignon, Zinfandel and less common varietals such as Malbec and Petite Sirah. The Collectors Club receive 12 bottles, 2 times per year in April and October. The Premier Club receives 6 bottles, 3 times per year in February, May and September. The Signature Club offers 4 bottles, 4 times per year in February, May, September and November.
Wine Club Schedule
There is no cost to join and you may cancel, in writing, after two shipments. In addition to Wine Club shipments at a discount, members receive discounts on additional wine purchases, merchandise and receive special pricing for winery events. There are also several Wine Club Exclusive events throughout the year.
Wine Club Members automatically receive annual wine club releases from the Winery per year. Your credit card on file is charged prior to each shipment and you will be notified by email of upcoming shipments. Sorry no substitutions.
Your credit card is billed for the automatic wine club releases at member pricing (20% discount), plus applicable tax and shipping. Premier wine club members receive $15 flat-rate shipping on all of their wine club releases, Collectors members receive shipping included and standard shipping rates apply for Signature members. Shipments will be automatically billed to your Visa, MasterCard or American Express.
You will receive an email notification asking you to contact us to update your credit card information so that we can process the shipment. You can also update your information by logging into your account online.
Members can place orders online 24 hours a day, or by contacting a Wine Club representative, seven days a week from 9:00am – 5:00pm (Pacific) by calling (800) 650-5437, or emailing firstname.lastname@example.org. Our knowledgeable staff can answer all your questions about available wines and help fill your order.
It’s as simple as filling out a Wine Club signup form with your information in the mailing and credit card fields and the gift recipient’s information in the shipping fields. The automatic shipments will be billed to your credit card. You can designate a gift to be either ongoing or to continue until the number of gift shipments you indicate have been sent.
Use the form in your online account or contact contact a Wine Club representative by calling (800) 650-5437, or emailing email@example.com. Please notify us promptly of any address or credit card changes so that you can receive your wines with minimum inconvenience.
The delivery agent will either make two more attempts or will leave notice that a delivery was attempted and ask you to make re-delivery arrangements. We strongly recommend using a business address for your shipments since wine shipments require the signature of a person 21 or over. If this is an issue for you, please contact the Wine Club at (800) 650-5437 or email firstname.lastname@example.org to discuss alternatives.
Wine club releases are held at the winery for pick up typically 30-45 days. If a wine club release is not picked up in the allotted time frame they will automatically be shipped to the default shipping address on file. Members will receive notification prior to billing that will include a pick-up window for each release as well as a reminder email prior to shipping. Shipping rates will apply.
Contact a Wine Club representative by calling (800) 650-5437, or emailing email@example.com and re-shipment arrangements will be made. Reshipping fees may apply.
Due to restrictive legislation regarding the direct shipment of wines into particular states. We cannot ship wine to the following states: AL, AR, DE, KY, MS, OK, RI, SD & UT.
We are currently able to ship wine to NJ and OH via a special distribution system compliant with individual state regulations. Shipping times vary but please allow up to one month for delivery to these states. Any applicable sales tax will be added to your total.
Wine shipping regulations are in a state of flux and we may be able to ship to your state in the future. Please contact us and we can hold your information on file until shipping is allowed to your location.
Contact a St. Francis Wine Club representative by calling (800) 650-5437, or emailing firstname.lastname@example.org to cancel, suspend or reinstate your membership.
If you plan to be away for an extended period, we can arrange to ship your wine to an alternate address or storage facility or temporarily suspend your membership during your absence.
You may cancel at any time after receiving two Wine Club shipments. Wine Club Members are responsible for notifying a Wine Club representative of their intent to cancel. We confirm all cancellations in writing or by telephone to ensure that your membership is closed. Upon canceling, there will be no further obligations except for wine billed or shipped prior to receipt of the Wine Club member’s request to cancel.
Rejoining is easy. Just call a Wine Club representative at (800) 650-5437 and we’ll update your records.